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FAQ

Q - HOW DO I GET THE STREAM ?

A - Follow these simple steps :

  • go to LIVE PPV page
  • find the show you want, click and follow instructions.
  • Login using you previously created account details or create a new account. 

For further support please see the guide at https://viewers.inplayer.com/

 

Q - HOW MANY DEVICES CAN I USE TO WATCH ?

A - One. Each purchase can only be watched on one device concurrently. If you login using the same credentials on another device, you will be immediately logged out of the other device.

 

Q - WHAT DEVICE CAN I USE TO WATCH LIVECOMBATSPORTS ?

A - Any device with sufficient quality Internet browser connection. PC, Mac, iPhones, smartphones, all tablets and most Smart TV's. 

 

Q - HOW DO I USE MY SMART TV ?

A - There are a few different ways, dependent upon your TV. 

  • Access the LCS site directly through the internet browser on your TV
  • Mirror screen, Airplay and Chromecast.
  • HDMI cable from a laptop straight to your TV

It all depends on your TV, the video player in your TV and your phone/tablet or device. There are literally thousands of combinations. 

We are unable to guarantee that your TV is compatible. We provide the streaming service, the use of individual TV's or devices is out of our control. 

 

Q - CAN I CAST ?

A - Mirror screen, Chromecast, different casting devices, Airplay should all work. BUT... there are literally thousands of combinations of TV and phone/device. We cannot guarentee that your TV will work. 

 

Q - INTERNET CONNECTION DO I NEED ?

A -  If you are watching on your phone or tablet then 3G or 4G is fast enough. If you are watching from a landline connection then ADSL2 or above with a download of 4MBPS is suitable for uninterrupted coverage. Any slower connection my result in lagging or buffering. 

 

Q - SLOW CONNECTION or VIDEO TIME OUT ?

A - Generally this is a user download issue. Before contacting LCS please try the following :

  • Change to Google Chrome browser
  • Change from WI-FI to data usage on your device as the WI-FI firewall is slowing the video player. 
  • Test the LCS site on a phone to see if it is the device having an issue downloading the stream.
  • If none of these work, TXT the Support number asap. 

 

Q - WHEN I LOGIN I GET AN ERROR MESSAGE. WHAT SHOULD I DO ? 

A - Take a photo  or screenshot the message immediately. Contact us immediately, sending a TXT if to 0411 557744  **DO NOT CALL** Calls cannot be answered, this is a txt service only. 

For further support please see the guide at https://viewers.inplayer.com/ 

 

Q - HOW CAN I KEEP IN CONTACT FOR NEWS OR DETAILS OF FUTURE SHOWS ? 

A - Either sign up for our newsletter or 'follow/like' the Insta and/or Facebook page for regular updates 

 

Q - I'VE LOST CONNECTION AND NOW CAN'T SEE THE STREAM. WHAT SHOULD I DO ?

A - Please follow the steps below -

  • Please Log-out and close all active windows or screens.
  • Clear the browser history.
  • Click on the show that you have purchased to watch
  • Login again using your account details 
  • If you have issue please TXT the Support number asap.

 

Q - I DON'T HAVE A CREDIT CARD BUT WANT TO WATCH. WHAT CAN I DO ?

A - Txt +61 0411 557744  at least 24 hours prior to the scheduled broadcast time to organise payment options 

 

Q - I WISH TO REQUEST A REFUND ?

A - All support matters reported to the TXT number will be resolved immediately. Refunds based on a service issue cannot be substantiated without proof of having contacted LiveCombatSports using the support TXT number listed on this site

 

Q - I'M A PROMOTER AND WANT DETAILS ON HOW TO BROADCAST MY SHOW

A - www.livecombatsports.com.au is the most reliable platform in Australia. For details please either call 0411 557744 or email adam@fightcardpromotions.com.au

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